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Terms of Service

Last Updated: December 15, 2024

1

Acceptance of Terms

Welcome to Weifang Qiyuexiang Trading Co., Ltd. These Terms of Service ("Terms") govern your access to and use of:

  • Our website at qiyuexiang.com ("Website")
  • Our mobile applications available on Google Play and Apple App Store ("Applications")
  • Our trading agency services, e-commerce platform, and other related services ("Services")

By accessing or using our Services, you agree to be bound by these Terms and our Privacy Policy.

Eligibility: You must be at least 18 years old to use our Services.

2

Description of Services

Weifang Qiyuexiang Trading Co., Ltd provides the following services:

Trade Agency Services

  • Domestic and international trade agency services
  • Import and export documentation handling
  • Customs clearance assistance
  • Trade consultation and advisory services

E-Commerce Platform

  • Internet sales of daily necessities
  • Electronics and smart devices
  • Fashion apparel and accessories
  • Hardware and building materials
  • Agricultural and food products

Logistics Services

  • Domestic and international freight forwarding
  • Warehousing and storage solutions
  • Distribution and delivery services
3

User Accounts

Account Creation

To access certain features, you may need to create an account. You agree to provide accurate, current, and complete information during registration.

Account Security

You are responsible for:

  • Maintaining the confidentiality of your login credentials
  • All activities that occur under your account
  • Notifying us immediately of any unauthorized use
  • Using a strong password and updating it regularly
4

Acceptable Use Policy

You may use our Services only for lawful purposes and in accordance with these Terms.

Prohibited Activities:

  • Violate any applicable laws or regulations
  • Infringe on intellectual property rights
  • Distribute malware or harmful code
  • Attempt to gain unauthorized access to our systems
  • Harass, abuse, or harm other users
  • Send spam or unsolicited communications
  • Interfere with the normal operation of our Services
5

Intellectual Property

Our Services and all content, features, and functionality are owned by us or our licensors and are protected by copyright, trademark, and other intellectual property laws.

Trademarks: "Qiyuexiang" and our logo are trademarks of Weifang Qiyuexiang Trading Co., Ltd. You may not use our trademarks without our prior written permission.

User Content: You retain ownership of content you submit. By submitting content, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, and distribute your content.

6

Mobile Applications

Our mobile applications are available through Google Play Store and Apple App Store. Your use of our apps is subject to:

  • Google Play Developer Distribution Agreement
  • Apple App Store Review Guidelines
  • Respective platform terms of service

We may automatically check for updates and download them. You consent to receiving updates as part of using our Applications.

7

Product Sales

Product Information: We strive to display accurate product information, but do not warrant that product information is accurate, complete, or error-free.

Pricing: Prices are subject to change without notice. We reserve the right to correct pricing errors.

Product Availability: Product availability is subject to stock levels. We reserve the right to limit quantities or cancel orders.

8

Trade Agency Services

Our trade agency services include facilitating import and export transactions, handling documentation, coordinating logistics, and providing consultation services.

Client Responsibilities:

  • Provide accurate and complete information
  • Ensure compliance with applicable import/export regulations
  • Obtain necessary licenses and permits
  • Pay applicable fees and charges
9

Payment Terms

Payment Methods: We accept various payment methods including credit cards, debit cards, bank transfers, and other payment options.

Currency: Transactions are processed in the currency specified at checkout.

Payment Security: We use industry-standard security measures to protect payment information.

Late Payments: For business accounts, late payments may incur interest charges as specified in the service agreement.

10

Shipping and Delivery

Shipping Methods: We offer various shipping methods including standard shipping, express shipping, and freight forwarding.

Delivery Times: Delivery times are estimates and may vary based on destination and product availability.

International Shipping: For international orders, customers are responsible for customs duties, taxes, and import fees.

11

Returns and Refunds

Return Policy:

  • Unopened items may be returned within 30 days
  • Defective products may be returned with documentation
  • Customized or perishable items are non-returnable

Refund Process: Refunds are processed within 5-10 business days after receiving the returned item. Original shipping costs are non-refundable unless the return is due to our error.

12

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING:

  • Loss of profits, revenue, or data
  • Business interruption losses
  • Cost of substitute goods or services

Our total liability shall not exceed the amount you paid us in the 12 months preceding the claim.

13

Indemnification

You agree to indemnify, defend, and hold harmless Weifang Qiyuexiang Trading Co., Ltd, its officers, directors, employees, and agents from and against any claims, damages, losses, liabilities, costs, and expenses arising from:

  • Your use of our Services
  • Your violation of these Terms
  • Your violation of any third-party rights
  • Your unlawful or improper conduct
14

Warranties and Disclaimers

Our Warranties: We warrant that our Services will be provided with reasonable skill and care and will conform to any agreed specifications.

Disclaimer: TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND.

15

Termination

Termination by You: You may terminate your account at any time by contacting us.

Termination by Us: We may terminate or suspend your access immediately, without prior notice, for any reason, including breach of these Terms.

Effects of Termination: Upon termination, your right to use the Services ceases immediately and we may delete your account and data.

16

Governing Law

These Terms shall be governed by and construed in accordance with the laws of the People's Republic of China.

Dispute Resolution: Any dispute shall be resolved through:

  • Good faith negotiations between the parties
  • Mediation if negotiation fails
  • Arbitration under the rules of the selected arbitration institution

Any legal action shall be brought in the courts located in Weifang, Shandong Province, China.

17

Changes to Terms

We may modify these Terms at any time. When we make material changes:

  • We will update the "Last Updated" date
  • We will provide notice through our Website or Applications
  • Your continued use after changes constitutes acceptance
18

Contact Information

For questions about these Terms of Service, please contact us:

Weifang Qiyuexiang Trading Co., Ltd

Address: 1000 meters west of the intersection of Changqing Street and Heping South Road, Junbukou Comprehensive Project Area, Wangliu Street, Weifang, Shandong Province, China 261000

Email: support@qiyuexiang.com
Business Inquiries: guoqiang@qiyuexiang.com

© 2024 Weifang Qiyuexiang Trading Co., Ltd. All rights reserved.

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